Best Practices
Deliverability, rate limits, and security tips
Best Practices
Deliverability tips
- Keep lists clean: remove invalid numbers and inactive contacts.
- Personalize messages to improve engagement.
Rate limiting guidance
- CastBrick enforces rate limits per account and per API key. If you hit
429responses, implement exponential backoff and retry. - Use parallelism carefully; coordinate with the dashboard's sending rate options for campaigns.
Security recommendations
- Store API keys securely (environment variables, secrets manager).
- Use separate keys for different services and rotate keys periodically.
- Limit scopes and use least privilege when creating API keys.